As event professionals, we are constantly confronted by tough issues. Keeping costs down, proving ROI, and resolving one issue after another fill our days leading up to and after a big event. Despite seemingly non-stop challenges and hard decisions, that’s what we signed up for! It takes a very special person, with a unique attitude and skill set, to be successful in the event industry. One of the key skills you’ll need to have to be successful is knowing when and how to shield your clients from the tough stuff.